We are a Functional Medicine practice seeking a Front Desk Receptionist. We are dedicated to a naturopathic approach to health.

Ideal candidate should have:

• A personal interest in wellness and healthy living
• A minimum of 3 years of direct medical/wellness administrative experience.
• Familiarity with commercial insurances and out-of-network eligibility.
• Ability to type 65 wpm (https://10fastfingers.com/)
• Have a creative mindset and desire to grow the practice

Duties will include the following:

• Greet patients, provide basic orientation to the practice and ensure an excellent patient experience.
• Checks-in patients, verify health insurance and collect payments.
• Obtain accurate and complete personal information from the patient as required for registration
• Keeps track of appointment schedules and confirms patient appointments.
• Collects payments and open balances.
• Answer telephone calls, office texts messages, and emails appropriately.
• Follow-up on missed appointments
• Make routine follow up appointments as required.
• Help resolve patient inquires about insurance coverage and practice information
• Keep accurate records (patient information, received payments etc.)
• Reconciliation of cash, credit cards, receipts and encounter forms.
• Prior Authorization
• Performs other administrative duties.
• Bilingual Preferred: Spanish and English

Compensation will be discussed during the interview.

Business hours: Monday - Friday 8:30 a.m. -4:30 p.m.

Job Type: Full-time

Benefits Include: Paid time off, sick days, over-time pay, and vacation pay.

Job Type: Full-time

Pay: $22.00 - $32.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• medical administration: 3 years (Required)

Work Location: In person